This isn’t your run-in-the-mill, uptight
support.
Our story
Our founder, Maria Mata, started Thrive in Rest because creating a lasting impression on customers and inspiring employees to love their work is her passion and bread and butter! If she can help others achieve this, then she's doing what she loves.
Maria has worked remotely for over 10 years, supporting and shaping big corporations like Asurion, Wayfair, Patagonia, Hims & Hers, iHerb, Microsoft, and T-Mobile, to name a few.
Established with care
Maria's journey has instilled in her the importance of creating supportive and inclusive environments. It has driven her to ensure that every customer interaction and employee experience at Thrive in Rest is marked by excellence, empathy, and empowerment.
Our Core Mission
At Thrive in Rest, our mission is to transform customer experiences and employee engagement. We are dedicated to helping businesses create environments where customers feel valued and employees are inspired to perform at their best. By fostering a culture of inclusivity, support, and continuous improvement, we aim to elevate businesses to new heights of success and satisfaction.
Services and Approach
Tailoring Our Services
We tailor our services to meet the diverse needs of our clients, providing support both remotely and on-site based on your comfort and convenience. Our goal is to take some of the workload off your plate, allowing you to focus on what you do best.
Client Benefits
Our clients have seen significant improvements in various areas, including:
Increased employee Net Promoter Score (ENPS) and internal reviews.
Higher employee recommendations for their company as a great place to work.
More internal promotions and career advancements.
Increased customer referrals and positive reviews.
High customer satisfaction (CSAT) and Net Promoter Scores (NPS).
Reduced employee attrition and turnover rates.
At Thrive in Rest, we are committed to your success. Let us help you create an environment where both your customers and employees can thrive. Contact us today to learn more about our personalized services and how we can support your business goals.It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
“From start to finish, working with Maria was pleasant and stress free. The care for my teams success was perfect and beyond what we could have imagined.”
- Jeanine S., Events Customer